Policy Notice

The RAOS respects and protects your privacy and your personal details are in safe hands. The personal information you provide to us will be treated with the utmost care and confidentiality. We need this personal information to process your order as smoothly as possible.

The RAOS complies with the Belgian law of 8 December 1992 on the processing of personal details, as amended by the law of 11 December 1998, in which account is taken of the European Directive of 24 October 1995. This law stipulates that the person or company collecting data must secure the authorisation of the person whose personal details are involved, that the data must be relevant, accurate and correct and that the data must be collected for specific, clear and lawful purposes. The person whose personal details are involved, must have access to this data and has the right to edit the information therein.

Which information do we collect? How do we use it?

* When you buy an item, we ask you for the following information:
  • e-mail address
  • first name and last name
  • telephone number
  • mailing and invoicing address
Who is responsible for processing your personal details?

Your personal details are processed by RAOS, 231, Avenue Louise, 1000 Brussels (Belgium). You have the right to directly inspect or edit your data on the website (My account) or to make of it us the request dated and signed by mail. .

By using the RAOS website, you agree with the privacy policy and with the collection and use by the RAOS of your data as described in said policy.
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